Led by Mary Butlin, Tonica offers Customer Relationship Management (CRM) and insight consultancy to clients in the cultural, charity and commercial sectors. We’ve been operating since 2010 and pride ourselves on our hardworking and problem-solving attitude in order to deliver results for our clients. Since 2015 we have focused on Salesforce Consultancy and love working with the platform. We have expertise in Salesforce implementation, data migration, optimisation, online forms, automation, dashboards and integrations using tools such as Zapier to bring data into a single customer view within Salesforce.
For CRM procurement projects, we offer an end to end process – working with your teams to identify system requirements, researching suitable systems, helping you to manage the procurement process, providing support with data migration and finally optimising the system. As well as supporting you on your CRM and insight journey, we enjoy sharing our knowledge and skills to empower you and your teams.